Terms & Conditions

Please read the following terms and conditions very carefully as your use of the service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

These Terms of Use (“Agreement”) sets forth legally binding terms and conditions and the nature of services offered by www.alpha360.co (hereinafter referred to as “Alpha 360” or “Website” or “We” or “Us”). The website is owned and operated by Alpha Catering Services Ltd., a private limited company incorporated under the provisions of the Companies Act, 1994 and has its registered office at 786, Ibrahimpur, Dhaka (hereinafter referred to as “Company”).

The use of this Website (and any other feature, content or application offered from time to time by the Website) is subject at all times to these Terms of Use (and may be modified by us from time to time) and all applicable laws, rules and regulations. We recommend that before accessing and using Alpha 360, you must read and agree to these Terms of Use.

1. ACCEPTANCE OF TERMS

By accessing or using Alpha 360 in any manner, including, but not limited to, visiting or browsing or registering on Alpha 360, you agree that you have read, understood and agreed to be legally bound by the terms and conditions set forth below. If you do not agree to be bound by these Terms of Use, please do not access or use this Website. These Terms of Use may be modified, changed or altered by us at any time without prior notice. By agreeing to these Terms of Use, you hereby accept that you shall be responsible for periodically checking the changes and/or updates to these Terms of Use. It is agreed that your continued access to the Website after such changes are made, shall conclusively demonstrate your due acceptance of them.

2. USE OF THE WEBSITE

Any unauthorized use of and access to the Website is void and prohibited. By accessing and using this Website, you represent and warrant that (a) all registration information submitted by you is truthful and accurate; (b) you agree to maintain the accuracy of the information provided by you; (c) you are above 18 years of age; and (d) the use of the Website by you does not violate any applicable laws or regulations.

3. PLATFORM FOR TRANSACTION

Alpha 360 is a marketplace to assist you to connect to service providers (“Service Provider”) in respect of all the services and products offered by them for wedding functions, private events or any other kind of event. You agree and acknowledge that:

    3.1. The price and other information posted communicated to you is provided on “as is” basis and is published as provided to us by the Service Provider. Alpha 360 takes steps to verify the price and other information as provided by Service Providers, however it shall not be responsible for any variation in the price and /or information of the products and /or services communicated to you or listed on the Website;

    3.2. Alpha 360 does not assume any responsibility for the accuracy of the availability status of products and /or services;

    3.3. Any price shared over recommendation email is tentative in nature and the final price may vary on the basis of date and /or menu selected;

    3.4. The cancellation policy and the payment terms as listed on the Website and /or communicated through any other medium are as provided by the Service Provider and Alpha 360 has no control over them;

    3.5. Booking of products and /or services cannot be cancelled unless clearly specified by the service provider in their cancellation policy;

    3.6. Alpha 360 does not make any representation or warranty as to specifics (such as quality, value, delivery etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Website.

    3.7. In case there is a dispute between you and the Service Provider, both the disputing parties will attempt to resolve the said dispute amicably. However, if the parties fail to resolve the said dispute, the parties will then refer the said matter to Alpha 360 for an amicable solution. You agree that Alpha 360 will make a decision at its own discretion and the said decision will be final and binding.

4. PERMITTED USES

Alpha 360 declares that any material from this Website is not allowed to be copied or distributed, or republished, or transmitted in any way, without the prior written consent of Alpha 360. Any unauthorized use or violation of these Terms of Use shall immediately and automatically terminate your right to access and use this Website and shall further subject you to legal liability. You agree not to use this Website for any illegal purposes (including, without limitation, unlawful, harassing, libelous, or obscene purposes) and you agree that you will comply with all laws, rules and regulations related to your use of the Website. Alpha 360 clarifies that appropriate legal action shall be taken upon any illegal or unauthorized use of the Website. Some examples of unauthorized or illegal use of this Website include, but are not limited to:

    4.1. Criminal or tortious activity, including fraud, spamming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets;

    4.2. Any automated use of the system, such as using scripts to alter content etc;

    4.3. Interfering with, disrupting, or creating any undue burden on the Website or the networks or services connected to the Website;

    4.4. Any attempt of impersonating as another person;

    4.5. Any attempt of using the account, username, or password of another user, as applicable, at any time or disclosing your password, as applicable, to any third party or permitting any third party to access your account; and

    4.6. Using the Website in a manner inconsistent with any and all applicable laws and regulations.

5. INDEMNITY

You hereby undertake to defend, indemnify and hold the Company, its subsidiaries, affiliates, and each of its respective officers, agents, partners and employees, harmless from and against any loss, liability, claim, demand, including reasonable attorneys' fees, resulting from the violation of the Terms of Use, provided herein, by you or arising out of your use of the Website in violation of these Terms of Use.

6. WAIVER AND SEVERABILITY

The failure of Alpha 360 to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

7. ENTIRE AGREEMENT

The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between the parties relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Website.

Privacy Statement

As you use our services, we want you to be clear on how we’re collecting information and using it. Our Policy explains what information we collect, why we collect it and how we use it. We reserve the right to revise or make changes to these Privacy Policies of Alpha 360 by updating this page. Revised policies take effect as soon as they are published.

Collection and Use of Personally Identifiable Information and Other Information:

In order to help you, our users, efficiently access the information provided on our platform, we collect certain information from you. You may be required to register your name, address, e-mail id, Facebook account, phone number and other similar information. This information is collected in order to customize the content you see, to be able to adhere to your specific requests and to contact you about our services.

Of course, you can browse the website without having to input personal information. You have the option of not providing any details. But we may automatically track certain information that is pulled up by category selections, omissions, etc. on our website. We use this information to be as user-friendly as possible, catering to personalized needs and requirements. This may include date and time of visiting the website, your IP address, browser type, etc.

We use software mechanisms such as cookies to help us analyze further information. Cookies are small files that allow the user’s computer to store the user’s information. They can be both permanent and temporary. The cookies do not contain any Personally Identifiable Information. Cookies are also used to allow easier access to your account, such as automatic log-in and not having to enter a password each and every time you use the website. You are always allowed to decline cookies, though it may bar certain features on the site as well as require you to re-enter password more often. You may encounter cookies or other similar files on the website that belong to third parties. We do not control these and are not responsible for the same.

If you contact us personally, or a third party sends us information about your activities on the website, we may collect this information and are not entitled to notify you.

We also use personal information to market to you, with the option of opting out of this. Personal information is also used for purposes such as troubleshooting, safer service, understanding consumer interest, informing you about offers, services and products pertaining to your needs, detecting and avoiding error, fraud or criminal activity.

We may share personal information with other affiliates to further provide related services. Those entities may or may not market to you. We may disclose personal information if required by law or other legal processes. We will share personal information with associates or businesses linked to us, pertaining to your requirements.

Consent: By accessing Alpha360.co or providing information on our portal, you are in automatic agreement with this Privacy Policy.